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]]>He’ll now represent the United kingdom in the European Dealer Titles (EDC) in Montenegro in May, alongside Rob Kelly, from L’ensemble des Ambassadeurs, who finished as first runner-up and won a money prize of £1,000. Will Gosnold, from the Hippodrome, finished as second runner-up and claimed a £500 cash prize.
I feel comfortable in front of Montenegro. I’m searching at this like a holiday, most likely go yesterday and relax a bit. I won?t prepare an excessive amount of. I’m not likely to spend two several weeks repeating my occasions table because that might be silly. I?m relaxed – we will go and crush the opposition!
?I am confident. I’m not a cocky person however i remember waiting in the chipping up as well as on my training school I had been always the slowest at chipping up, Slot I had been always slowest at pushing the chips. And So I am standing there and that i know I won?t win it, and also the guy after me was the champion. Watching him nick up was like watching a harvester, after which this girl examines him and states: ?How are you able to have confidence after watching that?? I stated I will always be the slowest one, but in some way I’m always winning.
Worst situation scenario is I return from the couple of days in Montenegro having a nice tan and a few lovely recollections. The very best factor for me personally is when you are getting to the peak 5, anybody can win seeing the amount of competition. I didn’t be prepared to win the United kingdom Dealer title. If it?s my lucky day I’ll win it, as well as otherwise, I consider myself lucky. Should i be relaxed I’ll play my favorite game?.
The United kingdom Dealer of the season Titles, that is organised through the National Casino Forum, is just about the per-eminent national casino competition and attracted entrants from 12 companies, with competitors originating from from coast to coast.
Points were awarded to contestants for his or her technical skills, charge of the sport and hospitality, however the 20 idol judges prioritised things to look for, most abundant in points obtainable in the hospitality category.
Slawomir said: “I thought I would make the second stage, I hoped I would get to the third stage, and maybe make the top three, but I honestly did not expect to win it. I didn’t think it would be me and it felt unbelievable when my name was called out as the winner.
I’m not the best at anything, but I’ve got a complete game. I’ve got good customer service, I’m good with maths, I’m good with chips and card dealing. It’s easy to find people who are the best at an individual skill, but it’s rare to find somebody with the complete game”.
The day after winning the title Slawomir was promoted to inspector, but says he wants to carry on dealing: “I love to deal. I don’t like to stand and do nothing. It’s like when you love driving a car. Even when you are in the passenger seat you are doing the pedals, I feel the same way watching people deal.
“When I started people told me that the positive attitude I had would fade. Lots of the experienced people I met said that after five years it would vanish, but it has never gone away. I genuinely enjoy my work still and not that many people can say that.
I will always be tipped like a great dealer by others, now my manager wants me to inspire people and behave as much more of a mentor figure. That’s something I’m more than pleased to complete.
?I enjoy mentoring a few of the junior croupiers. I usually attempt to tell individuals to recall the basics. I had been been trained in London and that i be aware of procedures and when you’re pressurized and also the game is busy, you are able to concentrate on the customer support because it?s natural as well as your hands happen to be programmed?.
Slawomir believes the function of the croupier has altered throughout his decade in the market. Customer experience has become central towards the job.
He stated: ?Customers are searching for that experience. Individuals who gamble every week know the likelihood of them winning, what they need may be the interaction and also the experience. Sometimes up for grabs you’re just like a barman, they will explain what’s going wrong both at home and using their business, and you need to be able to hear them and police the sport. People want interaction.
?Nowadays is totally different, initially when i first began you couldn’t shake hands having a customer however people feel special plus they return simply because they know we appreciate their custom. The hospitality has altered a lot within the last 10 years. We’ve a lot competition online and it?s very easy to leap in your phone or perhaps your laptop. Individuals are hit of all the single position, and also the only need to come this is actually the human aspect they won?t find elsewhere apart from the casino?.
Although he’s labored for Caesars Entertainment United kingdom for 10 years, Slawomir says his selection of career had happen accidentally.
He chuckled: ?I wound up in casinos as random luck! My pal was being employed as a bartenders within the Golden Nugget casino working in london and that i selected the job interview, experienced working out school which could it have been. Until that time, I’d never experienced an online casino, I?d only seen them in 007 films!?
Slawomir also won among the side occasions held at the time, winning the maths prize. Other winners from the skills challenges were:
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